Customers who require wigs due to any medical reason such as alopecia or hair loss as a result of chemotherapy treatment that causes hair loss, and is confirmed by a GP, are classed as necessity wearers.
If any of the above applies to you, you are entitled to VAT relief from the cost of your wig at the time of purchase. You can declare your VAT exemption at the checkout and the VAT will be removed from products that qualify for VAT relief.
If you are in any doubt as to whether you are eligible to receive goods or services zero-rated for VAT you should consult the HMRC guidance on VAT relief on certain goods if you have a disability before signing the declaration.
VAT relief applies to wigs only and does not apply to accessories or any delivery/shipping costs.